Terms & Conditions

Last updated: March 2026 · pramlc.com

These Terms & Conditions (“Terms”) govern the use of this website and the provision of services by PRAM LC (“we”, “us”, “our”) to any individual or entity (“Client”, “you”) who engages our services or accesses our website. By using this website or engaging PRAM LC for any service, you confirm that you have read, understood, and agree to be bound by these Terms.

1. About PRAM LC

PRAM LC is a marketing advisory brand offering Fractional CMO and strategic marketing consulting services. We operate primarily from Cyprus and work remotely with clients across Europe and the Middle East.

These Terms are governed by the laws of the Republic of Cyprus. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

2. Services

PRAM LC provides the following categories of services:

– Fractional CMO Services — acting as an embedded, part-time Chief Marketing Officer for client organisations, providing strategic leadership, team oversight, and marketing direction.
– Marketing Advisory & Consulting — strategic guidance on brand positioning, go-to-market strategy, marketing operations, and growth planning.
– Project-Based Engagements — defined scope deliverables agreed upon in advance, with a fixed fee and timeline.
– Retainer Engagements — ongoing advisory or management services provided on a monthly basis under a separate retainer agreement.
– Service Packages — pre-defined bundles of services offered at a fixed price, as described on our website or in a proposal.

The exact scope, deliverables, timeline, and fees for each engagement are outlined in a separate Proposal, Statement of Work (SOW), or Service Agreement provided to the Client. In the event of any conflict between these Terms and a signed agreement, the signed agreement shall take precedence.

3. Engagement & Agreement

3.1 An engagement between PRAM LC and a Client is formed when:
– A Proposal or Statement of Work has been issued by PRAM LC, and
– The Client has confirmed acceptance in writing (including by email), and
– Any required deposit or first payment has been received.

3.2 We reserve the right to decline any engagement at our sole discretion, without obligation to provide a reason.

3.3 Changes to the agreed scope of work must be requested in writing and are subject to a revised proposal or change order, which may affect fees and timelines.

4. Fees & Payment

4.1 All fees are outlined in the relevant Proposal, SOW, or Service Package description. Prices are quoted exclusive of VAT unless otherwise stated. Applicable taxes will be added in accordance with Cypriot and EU tax law.

4.2 Payment terms are as specified in the Proposal. Standard terms are as follows, unless otherwise agreed:
– Project-based work: 50% deposit upon agreement, 50% upon completion or delivery.
– Retainer engagements: invoiced monthly in advance, due within 7 days of invoice date.
– Service packages: payment in full prior to commencement of work.

4.3 Late payments may incur interest at a rate of 2% per month on the outstanding balance, accruing from the due date until the date of full payment.

4.4 PRAM LC reserves the right to pause or suspend work on any engagement where payment is overdue by more than 14 days, without liability for any resulting delays.

4.5 All fees paid are non-refundable unless otherwise expressly agreed in writing, or as required by applicable consumer protection law.

5. Client Responsibilities

5.1 The Client agrees to:
– Provide timely access to all information, materials, accounts, and personnel reasonably required for PRAM LC to deliver the agreed services.
– Designate a primary point of contact with the authority to provide approvals and instructions.
– Review and provide feedback on deliverables within the timeframes agreed.
– Ensure that all information provided to PRAM LC is accurate, complete, and does not infringe any third-party rights.

5.2 Delays caused by the Client’s failure to meet the above responsibilities may result in revised timelines. PRAM LC shall not be held liable for delays attributable to the Client.

5.3 The Client is responsible for ensuring that any third-party platforms, tools, or ad accounts provided to PRAM LC for use in delivering services are properly licensed and authorised for that purpose.

6. Paid Advertising & Third-Party Platforms

6.1 Where services include the management of paid advertising (e.g. Meta Ads, Google Ads, LinkedIn Ads, or similar), all advertising budgets are the sole responsibility of the Client. Ad spend is paid directly by the Client to the relevant platform and is not included in PRAM LC’s fees unless explicitly stated.

6.2 PRAM LC will exercise reasonable professional care in managing advertising campaigns, but does not guarantee specific results, including return on ad spend (ROAS), leads generated, impressions, or conversions. Advertising outcomes are subject to factors outside our control, including platform algorithms, market conditions, and audience behaviour.

6.3 PRAM LC is not responsible for any changes in platform policies, ad account suspensions, or technical issues caused by third-party platforms.

7. Intellectual Property

7.1 All deliverables, strategies, frameworks, and materials created by PRAM LC specifically for the Client as part of an engagement (“Work Product”) shall, upon receipt of full payment, be the property of the Client.

7.2 PRAM LC retains ownership of all pre-existing intellectual property, proprietary methodologies, frameworks, templates, and tools used in delivering services. Nothing in these Terms transfers ownership of such materials to the Client.

7.3 PRAM LC reserves the right to reference the engagement and the Client’s name as part of its portfolio and case studies, unless the Client requests otherwise in writing prior to commencement.

7.4 The Client warrants that any materials, content, or assets provided to PRAM LC for use in delivering services do not infringe any third-party intellectual property rights. The Client shall indemnify PRAM LC against any claims arising from such infringement.

8. Confidentiality

8.1 Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement (“Confidential Information”) and not to disclose it to any third party without prior written consent.

8.2 This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law or a regulatory authority.

8.3 This confidentiality obligation shall survive the termination of any engagement for a period of two (2) years.

9. Limitation of Liability

9.1 PRAM LC provides services on a professional best-efforts basis. We do not guarantee specific business outcomes, revenue growth, market share, or other results, as these depend on factors outside our control.

9.2 To the fullest extent permitted by law, PRAM LC’s total liability to the Client in connection with any engagement shall not exceed the total fees paid by the Client to PRAM LC in the three (3) months preceding the event giving rise to the claim.

9.3 PRAM LC shall not be liable for any indirect, consequential, incidental, or special damages, including but not limited to loss of profit, loss of business, loss of data, or reputational damage, even if advised of the possibility of such damages.

9.4 Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

10. Termination

10.1 Either party may terminate a project-based engagement by giving written notice if the other party commits a material breach of these Terms and fails to remedy it within 14 days of written notice.

10.2 Retainer engagements may be terminated by either party with 30 days’ written notice, unless a different notice period is specified in the retainer agreement.

10.3 Upon termination, the Client shall pay for all work completed up to the termination date. If a deposit was paid for work not yet commenced, PRAM LC will assess the proportion of work completed and return any unused portion at its reasonable discretion.

10.4 PRAM LC may terminate an engagement immediately and without liability in the event of non-payment, Client misconduct, or circumstances that make continued engagement professionally or legally untenable.

11. Website Use

11.1 The content published on pramlc.com is provided for general informational purposes only and does not constitute professional advice. Reliance on any information found on this website is at your own risk.

11.2 We make reasonable efforts to keep website content accurate and up to date, but we make no warranties regarding completeness, accuracy, or fitness for purpose.

11.3 PRAM LC reserves the right to modify, suspend, or discontinue any part of the website at any time without notice.

11.4 You agree not to use this website in any way that is unlawful, harmful, or that could damage the reputation of PRAM LC.

12. Third-Party Links

This website may contain links to third-party websites. These are provided for convenience only. PRAM LC has no control over the content of those sites and accepts no responsibility or liability for them or for any loss or damage that may arise from your use of them.

13. Changes to These Terms

PRAM LC reserves the right to update these Terms at any time. The revised version will be published on this page with an updated date. Continued use of the website or services after any changes constitutes acceptance of the revised Terms. For active engagements, material changes will be communicated in writing.

14. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the Republic of Cyprus. Any dispute arising out of or in connection with these Terms shall be referred first to good-faith negotiation between the parties. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.

15. Contact

For any questions regarding these Terms, please contact us via the contact form available on our website at pramlc.com.

PRAM LC · Marketing Advisory · pramlc.com